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Frequently Asked Questions

General Questions

What is FixMyFuckingResume?

FixMyFuckingResume is a modern, AI-powered resume builder that helps you create professional resumes quickly and easily. We offer beautiful templates, smart suggestions, and multiple export formats.

Is FixMyFuckingResume free?

Yes! We offer a free plan that includes basic features. Premium plans with advanced features start at $9.99/month. View pricing

Do I need to create an account?

Yes, an account is required to save your resumes and access all features. Creating an account is free and takes less than a minute.

What makes you different from other resume builders?

We combine modern design, AI-powered suggestions, and an intuitive interface. Our resumes are ATS-friendly and optimized for success in today's job market.

Account & Billing

How do I create an account?

Click the Sign Up button and enter your email address. You can also sign up using Google, GitHub, or LinkedIn.

Can I change my plan?

Yes! You can upgrade or downgrade your plan at any time from your account settings. Changes take effect immediately.

How do I cancel my subscription?

Go to Account Settings > Subscription > Cancel. Your access continues until the end of your billing period.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee on all paid plans. See our Refund Policy for details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for enterprise plans.

Is there a student discount?

Yes! Students get 50% off all paid plans with a valid .edu email address.

Resume Creation

How many resumes can I create?

  • Free Plan: 1 resume
  • Pro Plan: Unlimited resumes
  • Business/Enterprise: Unlimited resumes

Can I use my own template?

Pro and higher plans allow template customization. Enterprise plans support fully custom templates.

How do I import my LinkedIn profile?

Click "Import from LinkedIn" when creating a new resume. You'll be asked to authorize the connection.

Can I create resumes in multiple languages?

Yes! Our platform supports multiple languages with proper formatting for each locale.

How long does it take to create a resume?

Most users create their first resume in 15-30 minutes. With our templates and AI suggestions, it's faster than ever.

Customization

Can I change colors and fonts?

Yes! All plans allow customization of colors and fonts. Pro plans offer access to premium fonts.

How do I add custom sections?

Click "Add Section" and choose "Custom Section." You can add any content you need.

Can I reorder sections?

Yes! Simply drag and drop sections to reorder them.

Are your templates ATS-friendly?

Absolutely! All our templates are designed to work with Applicant Tracking Systems.

Exporting & Downloading

What file formats can I export to?

  • Free: PDF
  • Pro: PDF, Word (.docx), HTML, Plain Text
  • Business+: All formats plus JSON

Can I download without a watermark?

Yes, Pro and higher plans remove the watermark from exports.

How do I share my resume?

You can share a public link, export to PDF, or send directly via email from the platform.

Can I print my resume?

Yes! Export to PDF for the best printing results.

AI Features

How does the AI suggestion work?

Our AI analyzes your content and provides recommendations to improve descriptions, add keywords, and strengthen impact.

Is AI included in all plans?

Basic AI features are available on all plans. Advanced AI features require a Pro subscription.

Can I reject AI suggestions?

Yes! All suggestions are optional. You have complete control over your content.

Does AI write my resume for me?

No, AI assists and suggests improvements. You maintain full control over all content.

Privacy & Security

Is my data secure?

Yes! We use industry-standard encryption and security measures. Your data is encrypted both in transit and at rest.

Who can see my resumes?

Only you can see your resumes unless you explicitly share them. We never share your data without permission.

Can I delete my account?

Yes, you can delete your account at any time from Account Settings. All data is permanently removed.

Are you GDPR compliant?

Yes! We fully comply with GDPR and other privacy regulations. Learn more

Do you sell my data?

Never. We do not sell, rent, or share your personal information with third parties.

Collaboration

Can I share resumes with others?

Yes! Pro and higher plans allow sharing with view or edit permissions.

How many team members can I add?

  • Pro: Share with up to 3 people
  • Business: Up to 10 team members
  • Enterprise: Unlimited

Can multiple people edit simultaneously?

Yes, Business and Enterprise plans support real-time collaboration.

Technical Issues

Which browsers do you support?

We support the latest versions of Chrome, Firefox, Safari, and Edge. Internet Explorer is not supported.

Why isn't my resume saving?

Check your internet connection and ensure you're logged in. If the issue persists, try clearing your browser cache or contact support.

The page isn't loading. What should I do?

Try refreshing the page, clearing your browser cache, or using a different browser. If problems continue, contact support.

Can I use FixMyFuckingResume on mobile?

Yes! Our platform is fully responsive and works on all devices. We also have mobile apps for iOS and Android.

Do you have an offline mode?

Pro plans include offline mode in our mobile apps. The web version requires an internet connection.

Getting Help

How can I contact support?

  • Email: support@fixmyfuckingresume.com
  • Live Chat: Available on Pro+ plans
  • Phone: Business & Enterprise plans

What are your support hours?

Monday - Friday, 9 AM - 5 PM EST. Email support is available 24/7.

Do you offer training?

Yes! Enterprise plans include training and onboarding sessions. We also have video tutorials for all users.

Where can I find tutorials?

Visit our Help Center for comprehensive guides and video tutorials.

Still Have Questions?

Can't find your answer here? We're here to help!